✦ Get In Touch

We'd love to hear from you

Have questions about MentalSynch? Our team is ready to help. Reach out and we'll get back to you as soon as possible.

Email
mentalsynch@gmail.com
We reply within 24 hours
Phone
+254 706 848263
Mon–Fri, 8am–6pm EAT
Response Time
Under 24 hours
For general inquiries
Office
Riverside Drive, Nairobi
Kenya, East Africa
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FAQ

Common questions

How does the personality matching work?

Our AI analyzes your personality traits using MBTI and Big Five frameworks to match you with therapists who specialize in your communication style and needs.

Is my information kept private?

Yes. Your data is encrypted in transit, we never sell your personal or health information, and we don't share it beyond what's needed to run the platform without your consent. See our Privacy Policy for the full details.

Can I switch therapists if needed?

Yes! You can request a new match at any time. We want you to find the perfect fit for your wellness journey.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and M-Pesa for our users across Africa.

Locations

Where we are

Nairobi

Headquarters

Riverside Drive, Nairobi, Kenya

Kampala

Coming Soon

Kampala, Uganda

Dar es Salaam

Coming Soon

Dar es Salaam, Tanzania

Ready to start your wellness journey?

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